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Prices
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Products
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Order
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Shipping & Delivery
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Payments
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Returns

Prices

There are no hidden charges when you order from CircleBazaar. All prices are 100% visible on the checkout page which includes
Product Price + Shipment Charges.

Prices on the portal CircleBazaar are not negotiable. If the price suits you then buy the product which you like & desire.

Products

Detailed Information regarding your product can be found under the “Description” and “Specifications” tabs on the product pages. Just click the “View More” tab if needed.

Yes, we are devoted to offering our customers only 100% genuine and original products. We also take all the necessary actions to ensure that the product is pure. Any product found to be selling fake/non-genuine will immediately be delisted from CircleBazaar.
Please send us an email on support@circlebazaar.com if you think a product listed on our website does not fulfill these standards.

Yes, CircleBazaar only offers 100% new and unused products. You don’t have to worry about the product quality & fakeness.
Please send us an email on support@circlebazaar.com if you find a product on our website that failed to meet the criteria.

Order

Please get in touch with us so we can look what’s the matter is all about. You can reach our team 24/7.
Just email us at support@circlebazaar.com or contact us via Whatsapp.

If you are having trouble placing or adding the products into your cart, please make sure that you have made all relevant size, color & port selections.
If you still having the same problems, this may mean that the product you are trying to buy is sold out. Please get in touch with our Customer Support Team. You can reach our team via email or Whatsapp.

A hard copy of the invoice should always be sent along with your order.

If you have not received an invoice.

Please check your inbox, we’ve also send your invoice on your registered email address within 24 hours once your order is marked delivered on our system.

Note: You are requested to check your Inbox/ Spam/ Junk/Outbox tabs on your email address, still if you didn’t receive your invoice, feel free to contact us via email or Whatsapp.

Yes, having a CircleBazaar account helps us to make your shopping experience fast, secure and convenient. You can create your own CircleBazaar account. Register yourself on our site to get all the features available for you.

Yes, you can call our customer service representative to place an order the product which you like or desire.
However, placing an order on CircleBazaar is really simple, and we would love for you to try it out for yourself! Simply create an account, select what you are looking for and pay!

To remove an item from your shopping cart, please follow these steps:

Desktop:

Step 1 – Click on the “Cart” icon at the top right corner of the webpage.
Step 2 – Slide on the item you want to “Delete” then find the cross (X) icon next to the item name.
Step 3 – Click on the “Cross (X)” icon to delete the product from your shopping cart.

Before you can start shopping, make sure you have registered an account on CircleBazaar. Browse through our categories/sub-categories or use the search bar to find your favorite products.

On the product details page, you can either tap:

“Add to Cart” to place the selected item on your shopping cart or
“Buy Now” to place an order directly.

Buy Now
From product detail page, tap “Buy Now”. If variation is available, choose one and indicate your preferred quantity. Once confirmed, you will be directed to the Shopping Cart. Select the products you want and then click the “Check out” button in the Shopping Cart.

CheckOut

On the “Checkout” page, make sure to:

  1. Enter your complete “Shipping Address”.
    2. Enter the correct “Phone Number”.
    3. Choose your desired “Payment Method”.

Tap “Place Order” and you’re all done.

We do our best to get your orders delivered by the date as soon as possible. The orders can take up to 4-5 business days to delivered to you.

Shipping rate is calculated is based on the weight of the products. The total shipping fee charged will be displayed at the checkout page. The shipping charges are always shown separately from the price of the product.

We are sorry that your order is delayed, we understand this can be frustrating. You can check the status of your order via desktop by login into your account.

Steps to track an order:

  • Login into your Dashboard, click on the order tab at the left side panel of the dashboard.
  • You will find the orders that you have placed using our website.
  • If you want to track your order, just click on the “Order Tracking” link, it will direct you to the track your order page.
  • On the Order Tracking Page, provide the information required & you will know the status about the order you have placed.

Steps to track an order:

  • If you want to track your order, just click on the “Order Tracking” link at the top right corner of the screen, it will direct you to the track your order page.

On the Order Tracking Page, provide the information required & you will know the status about the order you have placed.

If your order is not yet on its way to you, your order is eligible for cancellation by calling/messaging the customer service representative person to cancel the order.

If your order is already on its way to you or if you have already received your order, you will not be able to cancel the order but you may be able to return your product.

Shipping & Delivery

No, we don’t deliver orders outside Pakistan.

Rest assured that you will get all your items within the delivery period mentioned on the checkout page. Delivery charges confirmed at the time of order placement are spread throughout your order.

You should refuse to accept an open package. However, if you do receive any such package which is open, severely damaged or tampered, please get in touch with us immediately.

Our delivery person may contact you to confirm your exact location. However, you may also track your order through clicking on the “Order Tracking” link on the top right corner of the screen.

Unfortunately, your shipping details cannot be changed after your order has been placed.
However, you may cancel the order and re-order with right address.

Unfortunately, Self-Collection of the products is not available. Rest be assured that your order will be delivered to your address, safe & sound!

We do our best to get your orders delivered by the date listed on the checkout page. Delivery timelines vary depending on your city and your selected product.

Don’t worry! We’ll attempt to deliver your order again, the next working day. After that, we will cancel the order.

No need to worry. If you have any such concerns, you may contact us through Whatsapp for a possible resolution. We’ve got you covered!

Products can be returned once picked as per the existing CircleBazaar return policy. 

Monday – Saturday 10am to 6pm.

Yes, CircleBazaar delivers all over the Pakistan through our courier service partner “Pakistan Post”.

Payments

There are no hidden charges when you order from CircleBazaar. All prices are 100% visible on the checkout page which includes Product Price + Shipment Charges.

Returns

If you are not 100% satisfied with your purchase from CircleBazaar, you can return your item(s) for a full refund within 7 days of purchase.
Pack your CircleBazaar parcel securely, with the product in the original and undamaged manufacturer’s packaging along with any accessories, manuals, free items, etc. as delivered & send it back to the CircleBazaar Address.

To ensure that your return is accepted and processed smoothly please follow the below steps;

Pack item(s) and include the following:

– Manual/User guide
– Order Invoice
– Complete accessories with freebies.

The product must be returned in the original and undamaged manufacturer packaging / box. Also note that, If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

If your product is defective / damaged or incorrect / incomplete at the time of delivery, your product may be eligible for refund depending on the product category and condition. Please see detailed terms in the relevant category.

Note: If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

Others

CircleBazaar customers have the option of rating and reviewing their product.
The customers can both leave star ratings and add text to describe what they liked or disliked about their experience.

You can rate products with stars like these!

  • Five Stars – I Love it ★★★★★
  • Four Stars – I Like It ★★★★
  • Three Stars – It’s OK ★★★
  • Two Stars – I Don’t Like It ★★
  • One star – I hate It ★

For Desktop:

  • Start by clicking on “Login/Register” in the top right corner of your screen.
  • You will then be asked to provide some basic & valid information.
  • When you have provided the required information.
  • Click“Submit”to finish the sign-up process.

We will also send you an email to welcome you to CircleBazaar.

To make sure that your account is always secure, multiple email addresses cannot be added,

However, you can replace your current email address with a new one by following below mentioned steps:

  • Click on “Your Account” in the top right corner of your screen (if you are logged in you would see your name there).
  • Go to “Dashboard”.
  • Click on “My Profile” and you will see “Email Address”
  • Enter new “Email Address”& click “Save Changes”.

Your email address helps us provide timely information to you about your order. It also acts as your username and helps you to login.

It’s easy! Just follow the below steps:

  • Click on “Your Account” in the top right corner of your screen.
  • Now click on “Dashboard” in the drop down. You will be directed to the dashboard page.
  • Then, you will see “Addresses” tab in the left side panel of the screen.
  • Click on the “Addresses” button, you will see Shipping & Billing address.
  • There, you will see the “Edit” link at the top of the Shipping & Billing address.
  • Click on “Edit” button, you will see the fields to change the address. Enter the complete shipping address.
  • Click on “Save Address” button to save the new address.

DO’S

  • Focus on the Product and its Features.
  • Base the review on your own personal experience.
  • Tell us why you feel a certain way about the product and its quality.
  • Rate your products with Stars that define your experience (1 is lowest, 5 is highest).
  • Make your review as helpful and relevant as possible for other customers.

DON’TS

  • Share fraudulent information about the product.
  • Share irrelevant information in the reviews.
  • Use profane, vulgar, obscene, derogatory, discriminating or threatening content.
  • Upload vulgar, profane, irrelevant or pornographic images in reviews.
  • Share anyone’s personal information.
  • Upload copyrighted content.

We miss you when you don’t visit us enough but we never deactivate your account.

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