If my refund gets validated, how and when will I get reimbursed?

Refund process begins after we have completed evaluating your returned product. The quality evaluation process may take up to 2 days from the date we receive the returned product. We will send you an email notification once return examination is completed.

If my returned product is not validated for refund, how do I get informed?

If your return is invalid then we will call you to explain the issue and send the item(s) back to you. We will arrange the delivery of the item.

Note: we will make several attempts to return the product to you. However, passed 2 return attempts, we will cancel the return procedure and we will keep the product with us for a maximum of 60 days.

-I have bought an item on promotion. What amount will you refund me?

For items purchased on sale, the amount refunded will be the exact amount paid, and not its original value.
For example: If you purchased an item on sale for Rs. 1000 and its original value was Rs. 1500, we will refund you Rs. 1000.

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